Frequently Asked Questions
Everything you need to know about your JOGA gear and orders.
How long does shipping take for my JOGA order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner.
What is your return policy for athletic wear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Hygiene liners must be intact for swimwear and undergarments.
How do I know which size to choose?
Every product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit during high-intensity training.
Do you offer international shipping?
Yes, JOGA ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How should I care for my technical performance fabrics?
To preserve the elasticity and moisture-wicking properties of your gear, we recommend machine washing in cold water and hanging to dry. Avoid using fabric softeners or bleach.